1. Order Processing Time

All orders placed on Classic Kicks Hub (classickickshub.com) are handled with rigorous quality control. Orders are verified, packed, and dispatched from our logistics center within 1 to 3 business days (Monday through Friday, excluding public holidays).

Orders submitted over the weekend or on recognized statutory holidays will be queued for handling on the following business day. Once your package is scanned into the carrier network, an automated dispatch notification featuring your unique live tracking number will be sent to the email address provided at checkout.

2. Shipping Rates & Delivery Estimates

We partner with established international air freight couriers (including USPS, FedEx, Royal Mail, DHL eCommerce, and regional postal authorities) to guarantee safe and insured transit.

3. Shipment Tracking & Live Updates

Every shipment dispatched by Classic Kicks Hub includes end-to-end tracking. Once your tracking code is generated, please allow 24 to 48 hours for checkpoint scans to reflect on carrier servers. You may monitor transit updates 24/7 on our dedicated Order Tracking Portal or through third-party global tracking networks such as 17TRACK.

4. Customs, Duties & Import Taxes

For deliveries destined for the United States, orders below statutory de minimis thresholds are delivered duty-free with no surprise charges upon delivery. For European and international parcels, standard shipments are dispatched under commercial arrangements to minimize administrative delays. However, if your jurisdiction assesses statutory customs tariffs or local consumption VAT upon entry, those fees remain the recipient's legal responsibility.

5. Shipping Address Accuracy & Corrections

Please double-check your recipient name, apartment/suite number, and zip/postal code before completing payment. If you realize an address error has occurred, contact our customer support team immediately at support@classickickshub.com within 6 to 12 hours of order placement.

Once a package enters the automated sorting queue or has left the hub, delivery routes cannot be altered mid-transit. Classic Kicks Hub is not liable for packages misdelivered or returned due to incorrect or incomplete delivery details submitted by the customer.

6. Lost, Stolen, or Damaged Consignments

All orders over $49 qualify for comprehensive transit loss and damage protection. If your tracking indicates "Delivered" but your parcel cannot be located:

• Inspect secure exterior locations, porches, garages, and consult household members or neighbors.
• Wait 24 hours, as carriers occasionally mark shipments delivered prior to final physical drop-off.
• Contact us within 7 days of the delivery timestamp. We will coordinate directly with the postal inspector to initiate a trace or dispatch an insured replacement.

7. Contact Our Shipping Desk

For inquiries regarding shipping times, customs, or bulk logistics, please email our support team at support@classickickshub.com or visit our Contact Page.